Exchange and Refund Policy
*You have the right to change your mind.*
*من حقك أن تغير رأيك*
At Evangelene, we are committed to ensuring your satisfaction. Our exchange and returns policy is designed to offer you flexibility and convenience:
* Exchanges and refunds are accepted within 30 days of receiving your order. Items must be in their original condition as received, with the label intact. Delivery fees are non-refundable.
* As a valued customer, you have the right to inspect your order upon receipt. If you are not satisfied, you are not obligated to accept the order and will only be responsible for the shipping cost.
* Sale items can only be exchanged or refunded within 24 hours.
To request an exchange or refund, please follow these steps:
- 1. Contact us via one of the following channels:
* Facebook: Visit Us Here
https://www.facebook.com/EvangeleneEGYPT
* Instagram: Follow Us Here
https://www.instagram.com/evangeleneegypt
* Or contact us :
2. Provide your order number along with a photo of the received product.
All inquiries will be addressed within one working day. To ensure smooth communication,
please use only one channel when reaching out. Your satisfaction is our priority, and we are here to make your shopping experience exceptional.